Privacy Policy

Privacy Policy for Fidelity Freight Inc.

Effective Date: January 1 2025

1. Introduction

At Fidelity Freight Inc., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, and other contact details.
Business Information: Company name, shipping details, and billing information.
Usage Data: IP address, browser type, and browsing behavior on our website.

3. How We Use Your Information

We use the information we collect to:

Provide freight and logistics services.
Communicate with you about your shipments and inquiries.
Send SMS notifications and updates with your consent.
Improve our website and customer service.

4. SMS Communication and Consent

By providing your phone number, you consent to receive SMS messages from Fidelity Freight Inc. for order updates, promotions, and customer support. Message and data rates may apply. You can opt out at any time by replying STOP.

5. Sharing Your Information

We do not sell or share your personal information with third parties except:

To comply with legal obligations.
To trusted service providers who assist in operating our business.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access and misuse.

7. Your Rights

You have the right to:

Access, update, or delete your personal information.
Opt out of receiving SMS messages.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Fidelity Freight Inc. 3407 Scarlet Ter, Crystal Lake, IL 60014 Email: safety@freightfidelity.com Phone: (815) 333-9208

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated date.